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2023 Training Topics

 

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  • The 7 Guidelines to help you earn respect. 

       and how to correct it.

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  • ​The 4 main reasons why employees don't meet expectations.

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  • Dealing with performance GAPS.

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  • How to build a culture of accountability.

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  • Supervising friends and peers.

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  • Coaching employees when mistakes are made.

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  • Having "tough" conversations with employees using this simple template.

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  • Creating a positive workplace. Motivating without money!

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  • A 30 - 60 minute Q&A, where specific questions and situations can be addressed.

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     New Manager          & Supervisor
Training
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Less than 5 Years    Experience
Online Workshop

Managing Multiple Projects, Dealines and Changing Priorities

  • The myth of multitasking.

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  • Handling the 3 BIGGEST time wasters in business:

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  1. MEETINGS

  2. EMAIL 

  3. UNNESSARY INTERRUPTIONS

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  • Defeating procrastination

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  • Prioritizing tasks and easily handle changing priorities using a simple I x U = S chart every day.

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  • How to finally get control of your workday! (Lessons learned from a busted water heater)

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  • ​How to take an overwhelming project and break it down to small workable parts using a WBS chart.

 

  • How to delegate effectively, so its done right, the first time.

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  • Preventing (or greatly reducing) miscommunication.

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  • Listening. I mean really "hearing" what the other person is saying to you.

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  • Getting to the "root cause" of an issue, so you know exactly what the problem is and how to move forward.

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  • Twelve (12) keys to having a real dialog with another person.

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  • Controlling your emotions using                     5 Chairs - 5 Choices. (so you don't say something you wish you could take back)

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  • Giving "corrective feedback ...diplomatically

 

  • Learn how to make your point clearly and concisely using this simple template.

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  • How to disagree with a coworker, a customer or even your boss...diplomatically.

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How to Communicate with Tact and Diplomacy in the Workplace

Criticism and Discipline Skills for Managers and Supervisors

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  • Performance GAPS.  Is it an Aptitude problem or an Attitude problem. Use the Can Do Will Do Grid to find out.

 

  • Performance Motivators. Seven elements that contribute to good performance.

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  • Are Communication Practices Contributing to Performance Problems?

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  • Learn how to RESPOND not REACT to an employee's performance problem. Controlling emotions.

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  • The (4) four main reasons why employees don't meet standards and the simple strategies to solve the problem.

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  • How to define standards in measurable ways. "If you can measure it, you can manage it."

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  • To discover performance problems, ask these six (6) questions.

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  • Responding to performance problems.

 

  • When your action plan doesn't produce results. PIP Basics.

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  • Avoiding grievance problems when disciplining an employee.

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